Get in Touch With Us

Got a question about something you've read on Non UK Casinos, spotted a detail that needs updating, or want to flag a casino we should take a closer look at? This page explains how to reach us and what we can actually help with.

How to Get in Touch

Email is the best way to reach our team. We read every message that comes in and try to reply within two working days, though it can occasionally take longer if we're mid-way through updating our rankings or checking a new operator.

Please include a short summary of what your message is about — a correction, a general question, feedback on the site — so we can get it to the right person without back-and-forth.

What We Can and Can't Help With

We're a comparison and review site, not a casino operator, so there are limits to what we're able to sort out directly. Here's a realistic breakdown:

• Site content and accuracy — If something on the site looks outdated, unclear, or you think we've made an error about an operator's offer or terms, tell us. We rely on reader input to keep pages current.
• Questions about how we rank casinos — Happy to explain our approach in more detail if our list of reviewed non GamStop casinos raises a question our write-ups don't cover.
• General enquiries about the industry — Questions about how these casinos operate, what payment methods are typical, or how bonuses tend to work are all fair game.
• Account, deposit or withdrawal issues with a specific casino — These need to go to the operator's own support team directly, since we don't hold accounts, process payments or have access to any player's casino account. We can only point you toward the general information published on our site.
• Partnership or editorial enquiries — If you work for an operator or a relevant business and want to discuss something with us, introduce yourself and outline what you have in mind.

If You're Concerned About Your Own Play

If you're reaching out because you're worried about your gambling, or someone else's, please say so in your message. We're not a support service ourselves, but we can point you toward organisations that specialise in this and explain how self-exclusion tools work across different platforms, including options that sit outside GAMSTOP. Every reader on this site should be over 18, and we take that boundary seriously in anything we respond to.

What Happens Once You've Written to Us

A real person reads and answers every message — we don't run automated replies. If your query touches on something editorial, like a rating or an offer detail, we'll check it against our current research before getting back to you rather than guessing. If it's outside what we can answer, we'll say so plainly and, where possible, point you toward who can help instead.

Before You Write In

A couple of things save time on both sides:

• If your question is about a specific casino's terms or bonus conditions, check the offer details on the operator's own site first, since these can change and we can't confirm live terms on their behalf.
• If you're asking about which casinos we currently rate highest, our trusted non GamStop casinos page is kept up to date and may answer it faster than waiting for a reply.
• Let us know roughly what device or region you're asking from if your question is about site functionality, as it helps us reproduce whatever you've seen.

Our Approach to Reader Contact

We'd rather have an honest exchange than a scripted one. If you tell us something we've published is wrong, we won't be defensive about correcting it. If you disagree with how we've rated an operator, we're open to hearing the reasoning, even if we don't always change our view. Commercial relationships with any casino never decide how we respond to readers or what we publish.

Thanks for taking the time to read this far. Whatever your reason for getting in touch, we do read it, and we'll do our best to give you a useful answer rather than a generic one.